Data Controller
The company responsible for processing your data under this Privacy Policy is:
DIPRO TECHNOLOGIES SL
Tax ID (NIF): B66857590
Address: Hipòlit Lázaro, 25, Local 08025 (Barcelona)
Email: legal@diprotech.io
Website: thethings.io
Phone: 931028658
Registered in the Commercial Registry of Barcelona, Volume 45599, Folio 104, Sheet B493200, Entry 1
At DIPRO TECHNOLOGIES SL, we recognize the importance of protecting your personal data and are committed to processing it responsibly and in accordance with data protection laws.
This privacy policy is intended to regulate all aspects related to the processing of data of different users who browse or provide their personal data through the forms available on our website.
Personal Data
Personal data is any information that identifies you or makes you identifiable. Through our website, in the designated fields, we collect the personal data provided by the user such as name, surname, email address, phone number, postal address, city, etc., as well as any data that you voluntarily provide through any social media platform you are registered on. In this case, the privacy level will depend on the user’s own configuration and the terms and conditions of the respective social network.
Visiting the website does not imply that the user is required to provide any personal data. However, in the event that data is provided, it will be processed lawfully and subject at all times to the principles and rights outlined in the GDPR 2016/679 of April 27, 2016, and Spain’s LOPDGDD 3/2018 of December 5.
Purpose, Duration, and Legal Basis for Processing
The data you provide will be processed for the following purposes:
- To respond to user requests or inquiries through the contact form on the website. We collect and process this data to handle your request or query. This data will be kept for the time necessary to fulfill the request and for a minimum of 3 years as required by law.
- Legal basis: User consent, given by checking the privacy policy acceptance box before submitting the request. You may withdraw your consent at any time without affecting the lawfulness of the processing prior to withdrawal.
- To improve your browsing experience on the website. This data will be kept until the user revokes their consent (e.g., by deleting cookies) and for a minimum of 3 years as required by law.
- Legal basis: User consent when accepting cookies. Consent can be withdrawn at any time.
- To manage our social networks and send you information about our activities and products. This data will be kept until the user withdraws consent and for a minimum of 3 years as required by law.
- Legal basis: User consent. Consent can be withdrawn at any time.
- To register and manage an account as a “registered user” through the form available on the website, allowing access to a private service area and to receive updates on our activities and services. This data will be retained until the user requests account deletion and for a minimum of 3 years as required by law.
- Legal basis: Consent given upon registration and acceptance of the privacy policy. Consent may be withdrawn at any time.
Disclosure or Transfer of Personal Data and International Transfers
Your data will not be disclosed or transferred to third parties unless legally required or to service providers acting as data processors on behalf of the Data Controller.
Our servers are located in the European Union, and we generally use service providers located within the EEA or in countries with an adequate level of data protection. If we need to use service providers located outside the EU or in countries not deemed to offer an adequate level of protection, we will ensure the security and legitimacy of the data transfer using mechanisms such as adequacy decisions, standard contractual clauses, binding corporate rules, or other legal instruments approved by the relevant supervisory authority.
Updating Data
To ensure your data remains accurate, users must inform us of any changes. Otherwise, we are not responsible for the accuracy of the data.
Users guarantee that the data provided is true and up to date, and are responsible for communicating any changes.
Third-Party Data
If you provide data about third parties, you must guarantee that you have obtained such data lawfully, have informed the data subjects, and obtained their consent.
Mandatory Nature of the Information Requested
All forms indicate required fields with an asterisk (*). If the user does not provide the required information or does not accept the privacy policy, the submission will not be processed.
Use of Passwords
To access the Private Area, the USER must “Log In” with the email and password created during registration, according to the complexity rules established on the website.
Users are responsible for safeguarding their login credentials and must not share them or allow access to third parties. Any misuse (e.g., theft, loss, unauthorized access) must be reported immediately so we can cancel the credentials.
User Right
You have the right to:
- Access your personal data and obtain confirmation of its processing.
- Request rectification of inaccurate data.
- Request deletion of data that is no longer needed.
- Request restriction of processing.
- Object to processing and withdraw consent.
- Exercise the right to data portability.
- Not be subject to automated decision-making.
To exercise these rights, contact: legal@diprotech.io
If your rights are not properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency: www.aepd.es
Children’s Data
By providing data through our website forms and accepting this policy, users declare they are over 14 years old. Access by children under this age is prohibited. If we detect that a minor has provided personal data, it will be deleted immediately. Parents or guardians may contact DIPRO TECHNOLOGIES SL to block access for minors who have falsely registered.
Social Media
Our presence on platforms like Facebook, Twitter, Instagram, etc., aims to promote our activities. These platforms store personal data and have their own privacy policies. We recommend reviewing their terms and privacy settings.
We reserve the right to delete any third-party content on our social networks that violates laws, promotes illegal acts, or includes offensive or defamatory content. We may also block or report offending profiles.
Cookies
Cookies are small files downloaded and stored on your device when you access a website. They allow websites to remember user preferences and browsing habits.
You can disable cookies via your browser settings. For more information, see our Cookie Policy.
